REDEMPTION ANC 2 WIRELESS EARBUDS
REDEMPTION ANC 2 WIRELESS EARBUDS
REDEMPTION ANC 2 WIRELESS EARBUDS
REDEMPTION ANC 2 WIRELESS EARBUDS
REDEMPTION ANC 2 WIRELESS EARBUDS
REDEMPTION ANC 2 WIRELESS EARBUDS

EM-DE031-SB

Regular price $199.00 Save $-199.00
17 in stock


  • MARLEY AUDIO APP: Highly integrated APP that works across all NPI. All products will benefit from easy to access firmware updates, EQ adjustments, custom pairing names, and much more. Designed specifically to work across speakers, turntables, headphones and earbuds
  • SUPERIOR SOUND: Our Redemption ANC earbuds offer crisp, balanced sound and noise-cancelling technology to deliver an unparalleled audio experience.
  • PREMIUM COMFORT: The snug, ergonomic fit and sweat-proof design provide maximum in-ear comfort and stability even during intense workouts.
  • RECHARGEABLE & COMPATIBLE: Enjoy 6 hours of playtime with Active Noise Cancelling on, 7 hours with Active Noise Cancelling off, and a total of 24 hours of playtime with the compact charging case. Compatible with IOS and Android, you’ll experience that classic Marley sound no matter how you connect.
  • CONVENIENT FEATURES: Redemption ANC offers a high-performance onboard microphone for convenient hands-free calling and stereo voice communications, making them the perfect home office companion. If your device is out of reach, simply use the remote function to control playback. Designed for active lifestyles, these earbuds are also sweatproof and weather resistant.
  • SUSTAINABLE MATERIALS: Embrace your natural style with Marley’s message of craftsmanship and sustainability. Our wireless earbuds are designed with solid bamboo, natural wood fibre composite, our REGRIND™ silicone, and delivered in 100% recyclable packaging.

For information on Touch Controls, Please click here 

F
or Frequently asked questions, Please click here

Materials Matter

FAQ

Do the Redemption ANC Earbuds have Noise Cancelling?

Yes, up to 25 hours of distraction-free playtime

How do i charge the Redemption ANC Earbuds?

There are multiple ways to charge.
With quick-charge technology, get two hours of tunes after just 15 minutes of charging. Redemption ANC 2 also supports wireless charging, so you’re free to place the streamlined case on any charging pad to top off your battery. Compatible with IOS, Android, and most Bluetooth devices, you’ll experience that classic Marley sound no matter how you connect.

How long is the Playtime?

Enjoy six hours of playtime and three additional charges from the charging case for over 24 hours of listening.

How do i know if the Redemptions fit in my ears?

The ergonomic fit and soft gel ear tips provide all-day comfort and stability for music lovers on the move. Choose from the three sizes of included ear tips to find your perfect fit.

What is the House of Marley App?

Our innovative iOS and Android apps offer expanded function and control over Redemption ANC 2. Experience customization of your sound profile (EQ), pairing name, and customized touch controls. Quickly access user guides and update your product with brand new features as soon as they become available.

Only one Earbud is working, How do i fix this?

1. Take a microfiber cloth (or similar product) and thoroughly clean any build up around the earbuds.
(a) if the issue persists after doing this, proceed to step 2.

2. Go into the device Bluetooth settings and remove the earbuds from the pairing list

3. Reset the earbuds

4. Pair the earbuds once more

Earbuds wont pair, How do i fix this?

On the odd occasion you earbuds wont pair, try these steps below.

2. Go into the device Bluetooth settings and remove the earbuds from the pairing list

3. Reset the earbuds

4. Pair the earbuds once more

Earbuds are not charging, what can i do?
  • Remove the earbuds from the case and remove the paper film from the bottom.
  • Place the earbuds in the case, close the lid, and allow them to charge for 15 minutes.
  • Once charged, remove the earbuds from the case, and they will automatically go into pairing mode, which is indicated by an alternating red/white flashing light on one earbud.
  • Go to your device’s Bluetooth® pairing menu and select “Redemption ANC 2”. Your device will now be connected to the earbuds.
  • Once this initial pairing is complete, your earbuds will automatically pair to your device whenever they are removed from the case.
Why am i unable to change the volume on one of my earbuds?
  • If you’re noticing that the volume on one of your earbuds is not changing, please install the Marley app and check for a firmware update.
    • You can update the firmware by going to the “Firmware Update” menu in the Marley app.
      • If there are no firmware updates available, you will see a notification saying “No upgrade needed” in the Marley app
  • If you’re still unable to change the volume after installing the firmware update, or if there are no updates available, please contact our support team: cservice@thehouseofmarley.com.au 
What is included in the packaging for Redemption ANC 2?
  • The box includes 1 pair of Redemption ANC 2 earbuds, 1 charging case, 3 sets of ear tips (S, M, L), 1 braided USB-C charging cable, a quick start guide, a warranty booklet, a welcome card, and a House of Marley sticker.

 

Do the Earbuds support aptX, SBC and AAC audio codecs?
  • Redemption ANC 2 only supports SBC

 

How do you use touch controls in Mono Mode?
  • Left Earbud
    • Tap the Left earbud 1x for volume down
    • Press and hold the Left earbud for 2 seconds to reject a call
    • Tap the Left earbud 2x to accept a call, end a call, or play the next track
    • Tap the Left earbud 3x for voice assistant
  • Right Earbud
    • Tap the Right earbud 1x for volume up
    • Press and hold the Right earbud for 2 seconds to reject a call
    • Tap the Right earbud twice to accept a call, end a call, or play previous track
    • Tap the Right earbud 3x for voice assistant
How do i power on/off the earbuds without the charging case?
  • To power on the earbuds without the case, press and hold each touch sensor for 3 seconds.
  • To power off the earbuds, press and hold the touch sensor on each earbud for 8 seconds. The LED will flash red, indicating power off.
What do i do when the mic is not working?
  1. Take a microfiber cloth (or similar product) and thoroughly clean build up around the microphone holes on the device.
    • If the issue persists after doing this, proceed to Step 2.
  2. Pair your Redemption ANC 2 earbuds with a different device.
  3. Once paired, evaluate the microphone once more.
  4. If the microphone is working on another device, then you need to review the audio settings of the device you were having trouble with to ensure it is setup to receive audio through your Redemption ANC 2 microphone.
    • For specific instructions on how to do this, look at the product guide for your device
  5. If the microphone is not working on multiple devices, please contact our support team: cservice@thehouseofmarley.com.au 
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